Services

Before we finalize our plan and get started on design and development, we brainstorm with your team on the requirements. We help you define more closely what you need, we guide your through the technical options and document your requirements. As requirements evolve, additional details are documented. This process makes it possible to keep them fluid and follow the progress of our work. It also provides basis for any required schedule changes.

Planing is essential so that you know what to expect at every stage of the project. We divide the project into a series of smaller tasks so that you have a chance to review and be involved in the process. Every task, when completed, is presented and discussed with you. We strive to be realistic with our timelines and to deliver on time. If circumstances develop or the change in your requirements cause a delay, you will not be faced with a wall of silence. You will know how these changes impact your project schedule.

Depending on your needs, we start from the mock-ups and examples that work with your ideas. The look and feel as well as structure and organization of your website depend on the message you want to communicate and your audience.

As often happens, you may not know exactly what you want. This is why our development process is iterative. We try your ideas out, show you what it looks like and get you input every step of the way. That way, you own the process together with us.

Although we conduct our own testing, the user acceptance testing is at the core of our process. Multiple training events (informal and formal sessions) take place so that your key users can test after each task or phase. By the time we go through the process, you will know your backend inside and out.

Depending on your preference we provide different maintenance and support options.
We launch when you are ready to go!
This means that training in content management has been successfully completed and that both parties have agreed that all of the requirements have been fulfilled and, most importantly, that you are happy with the result.

Depending on your preference we provide different maintenance and support options.
Our warranty is 3 months after the launch. We can provide long term maintenance for required template updates, functional improvements, security updates and even content updates. Other maintenance tasks can be included based on your specific needs.

Our standard support hours are Monday-Friday from 10 am – 6 pm local time (email: support@xodev.com and phone support: +381 63 147 3333); however, different support arrangements can be made based on your needs or geographic location.